Question 1

PARTNER MANAGEMENT RELATIONSHIP

Accepted Answer

• Provide the functionalities of Customer Relationship Management (CRM) thru ERP servers or web interface for not connected partners.

Question 2

ASSISTED DISTRIBUTION AND TRACKING

Accepted Answer

• Create addresses and distribute them to the partners
 • Track the progress and results. Marketing accounting expenses
 • Allow to share marketing expenses between organizations
 • Prepare of warranties 
 • Allow partner to automatically create warranty orders

Question 3

SERVICE REQUEST AND CUSTOMER WARRENTIES

Accepted Answer

• Start and track services request and customer warranties
 • Shared services
 • Provide services to your partners (accounting, support, etc)
 • As a service provider, you are only allowed to access information needed to fulfil your tasks
 • All data kept centrally 
 • You can centrally send data to your partners such as:
    • Product, price list or accounting information. Partners can add extra items but can’t change records.

BUSINESS PARTNER RELATIONSHIP